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Security and data use

Useful access. Clear boundaries.

Persuadly is designed to use the information needed to create your campaign, while keeping you in control of what gets sent.
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Limited Shopify access

Persuadly requests Shopify’s read_products permission. This allows the app to synchronise product information such as titles, descriptions, prices and images for use in your campaigns.

Persuadly does not request Shopify customer, order or payment-card data.

Authorised email-platform connections

You can connect either Klaviyo or Spoks. Connections use the provider’s supported authorisation flow. Persuadly exchanges the information needed to create the draft you request; each provider also operates under its own terms and security practices.

Human approval before sending

Persuadly creates an editable campaign draft. It does not send or schedule your email. You remain responsible for reviewing claims, recipients, legal compliance and final campaign settings inside Klaviyo or Spoks.

Your content

Product information, Brand Voice material and campaign instructions are processed only to provide the service. Your content is not used to train general-purpose models. Automatically generated copy can still contain errors, so every draft should be reviewed before use.

Account and data protection

  • Access is separated by Persuadly account and connected Shopify store.
  • Provider credentials and authorisations are handled as sensitive connection data.
  • Access can be disconnected through the relevant provider and Persuadly account settings.
  • Account deletion can be requested using our documented data-deletion process.

For more detail on collection, use, retention and your rights, read the Privacy Policy.

Report a security concern

If you suspect unauthorised access, disconnect the affected provider where possible, change relevant passwords and email support@persuadly.com. Do not email passwords, access tokens, API keys or payment-card details.

Last updated: 20 August 2026

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